I ordered a customized system from Frontpoint and a Basic Security System from Vivint. Now let’s see what you actually get with a home security system from Frontpoint or Vivint. Customer support: While Frontpoint has great customer support reviews, Vivint’s are less than stellar.Professional monitoring: Frontpoint’s systems include professional monitoring and cellular backup, while Vivint allows you to self-monitor if you prefer.Installation: while Frontpoint has DIY installation, every Vivint system is professionally installed.Right off the bat, you should know about Frontpoint and Vivint’s differences in: The systems’ differences are ultimately going to determine your buying decision. Monthly contracting: All Frontpoint plans are monthly, while Vivint’s plans are monthly if you pay for your equipment upfront.Cellular backup: both systems include cellular backup which means your system won’t go off even if your power is out.Positive app ratings: both the Frontpoint app and the Vivint Smart Home app have good reviews on both the Apple and Google Play stores.In this comparison, we’ll be putting Frontpoint head to head with Vivint, but first I want to tell you what these two systems have in common:
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